Privacy Policy

Last updated: December 2024

Introduction

Northern Pages ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our website.

Information We Collect

Personal Information:

  • Name, email address, and phone number when you contact us or subscribe to our newsletter
  • Demographic information such as location and literary interests
  • Information you provide when registering for events or workshops
  • Feedback, reviews, and testimonials you choose to share

Non-Personal Information:

  • Website usage data through standard web analytics
  • Browser type, device information, and IP address
  • Pages visited, time spent on pages, and referral sources

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Respond to your inquiries and provide customer support
  • Send newsletters, event invitations, and literary content updates
  • Improve our website and services based on usage patterns
  • Comply with legal obligations and protect our rights
  • Analyze trends to better understand our audience

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:

  • To trusted service providers who assist us in operating our website and conducting our business
  • When required by law or to protect our rights and the safety of others
  • In connection with any merger, sale, or transfer of our business assets
  • With your explicit consent for specific purposes

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure server environments and encrypted data transmission
  • Regular security audits and monitoring
  • Limited access to personal information on a need-to-know basis
  • Employee training on privacy and security best practices

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt-out of marketing communications at any time
  • Request information about how your data is used
  • Object to certain uses of your information

To exercise these rights, please contact us using the information provided below.

International Users

If you are accessing our services from outside Canada, please note that your information may be transferred to and processed in Canada, where our servers are located and our central database is operated.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Compliance

This Privacy Policy complies with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). We are committed to maintaining the highest standards of privacy protection for all our users.

Questions About Our Privacy Policy?

We're here to help clarify any concerns you may have about how we handle your information.

Contact Us